Frequently Asked Questions
Here are some frequently asked questions. If you have additional questions, please feel free to give us a call at (250) 757-9911.
- What are the Hospital hours?
Our hospital is open Monday to Friday from 8:00 am to 5:00 pm. The clinic is closed on weekends.
- Do I need to have an appointment?
Yes, patients are seen by appointment.
- What forms of payment do you accept?
Cash, Mastercard and Visa
- Can I make payments?
Payment is required at the time of service unless otherwise arranged. Some procedures may require a deposit, which will come off of your final bill.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter before spaying/neutering them?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
No, however we encourage you to look into local options.
- What are your kennels like?
Our clean, spacious kennels are lined with a fresh towel or blanket for your pets comfort. If you feel it would benefit your pet, you are always welcome to bring your own blankets from home for them.